What REALLY is Social Media and How Does it Help a Person and/or Organization?

Via Scoop.it – Putting Academics to Work through Social Media in order to Solve Real World Business Problems

How will Supply Chain Management (SCM), Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Social Media, and other technological system advancements impact people and other (i.e. Small-to-Medium Enterprises) organizations in the years ahead.
Via daviddandaneau.blogspot.com