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In different markets across the globe there are still many organizations out there that are still undeveloped or lack a clear understanding of the real benefits that CRM can provide their company and long-term strategies. It is no secret that a company’s relationship with its customers cannot only strengthen the organization internally but also externally by providing its customers with superior service and added benefits. Therefore, if organizations want to achieve higher customer retention, customer acquisition, and customer development and/or want their customers to be more satisfied, thus increasing the organizations revenues and profitability then more companies will have to build different systems or focus on different customer behaviors based on company, size, and location.

What INFLUENCE does Customer Relationship Management #CRM Processes have on Management Performance & Client Retention?

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Is Social Media & Curation the New Searches? Yes, Here is WHY!

This piece is an expansion of an article written by Matthew Ingram on Gigaom

“With new changes that offer personalized search results — most of which are being taken from its own Google+ social network — Google has just made social connections and links the new search-engine optimization strategy”

This is a good analysis presented to readers by Mathew Ingram where he describes how Google recently changed their search results to include their new social networking site Google+. The impacts this change may have on the media industry and in particular “social media,” is great, as Google loves to throw their weight around now that they are trying their luck at the social side of things.

For all of you out there who are not at all familiar with the new changes, Mr Ingram does a great job at explaining them and here is another article that describes even further how Google has and/or is changing Google+ into an essential social network for any search marketer.

To expand upon Mathew’s point… the time where Media Specialists could use tools such as Twitter like RSS feeds is over and now people and companies must engage their audiences through +1’s, comments, likes, or curation. 

Let’s face it, social media companies along Google will continue to innovate, so we all have a better chance of finding others or being found. It is not the innovation’s themselves that matter, rather how we work together as a whole to achieve more. 

Selected by Seven Times Seven covering “Consulting Advice for Small Business Owners”

Curated by David Dandaneau

Read full article here: Media memo: Google just upped the ante on being social

David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.

Is Social Media & Curation the New Searches? Yes, Here is WHY!

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Via Scoop.it – Putting Academics to Work through Social Media in order to Solve Real World Business Problems

This piece was written by Matthew Ingram on Gigaom   “With new changes that offer personalized search results — most of which are being taken from its own Google+ social network — Google has just made social connections and links the new search-engine optimization strategy”   This is a good analysis presented to readers by Mathew Ingram where he describes how Google recently changed their search results to include their new social networking site Google+. The impacts this change may have on the media industry and in particular “social media,” is great, as Google loves to throw their weight around now that they are trying their luck at the social side of things.   For all of you out there who are not at all familiar with the new changes, Mr Ingram does a great job at explaining them and here is another article that describes even further how Google has and/or is changing Google+ into an essential social network for any search marketer.   To expand upon Mathew’s point… the time where Media Specialists could use tools such as Twitter like RSS feeds is over and now people and companies must engage their audiences through +1’s, comments, likes, or curation.   Let’s face it, social media companies along Google will continue to innovative, so we all have a better chance of finding others or being found. It is not the innovation’s themselves that matter, rather how we work together as a whole to achieve more. Selected by Seven Times Seven covering “Consulting Advice for Small Business Owners”   Curated by David Dandaneau Read full article here: [http://bit.ly/y872mJ]
Via gigaom.com

What REALLY is Social Media and How Does it Help a Person and/or Organization?

Via Scoop.it – Putting Academics to Work through Social Media in order to Solve Real World Business Problems

How will Supply Chain Management (SCM), Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Social Media, and other technological system advancements impact people and other (i.e. Small-to-Medium Enterprises) organizations in the years ahead.
Via daviddandaneau.blogspot.com